Unlock Two-Factor Authentication (2FA)

Created by Support WaanX, Modified on Fri, 29 Mar at 5:53 PM by Support WaanX

Unlock Two-Factor Authentication (2FA)


    If your mobile phone is broken, lost, or changed, or your 2-step authentication application was removed. You can submit your 2FA unlock request by sending the documents to support@waanx.com 


    Required document: Your selfie photo with you holding your Thai ID and a paper that writes:

        

        -    "I would like to disable my 2FA."

        -    The email address that you registered with WaanX

        -    Current Date


Note: Your selfie and all details in the photo must be clear and visible for the most effective verification.


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