Unlock Two-Factor Authentication (2FA)
If your mobile phone is broken, lost, or changed, or your 2-step authentication application was removed. You can submit your 2FA unlock request by sending the documents to [email protected]
Required document: Your selfie photo with you holding your Thai ID and a paper that writes:
- "I would like to disable my 2FA."
- The email address that you registered with WaanX
- Current Date
Note: Your selfie and all details in the photo must be clear and visible for the most effective verification.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article